The Magic Austin Fairy: Let Me Help Solve Your City of Austin Problems!

Hi Austin Redditors!

I’m your friendly neighborhood Magic Austin Fairy (okay, not literally magical, but I am a City guru who knows the ins and outs of Austin’s services and processes). Got a problem in the City of Austin? A frustrating city service? A change you want to see happen? I’m here to help!

Here’s how it works:

1️⃣ Post your problem in the comments: It has to be something related to the City of Austin (think potholes, trash pickup, zoning, parks, traffic lights, public safety, homelessness, etc.). Give as much detail as possible. If there’s a detail you don’t want public but is important, add it to step two.

2️⃣ DM me your email and the same problem you posted. This will allow me to keep track of your issue and follow up if needed.

3️⃣ Get my advice! I’ll reply to your comment with step-by-step guidance on addressing your issue, who to contact, and the best way to advocate for change.

I’ve spent years navigating city systems and processes and am here to share that knowledge with you. No issue is too small—whether it’s a missed trash pickup, a broken stop sign, or a bigger concern about your neighborhood, I’ve got your back.

Give me a chance and let’s see what we can fix today.